Take care of your watches
Protect your watch and prevent it from being scratched.
Wipe it with a soft, clean cloth to avoid leaving marks. It is not necessary to overtighten. The cloth can be damp as long as the model is waterproof.
Avoid bumps and elements that can cause scratches.
Even though it is submersible, avoid contact with water. After an impact, a crack can occur that allows water to enter and damage its operation.
The warranty is 3 years from the date of purchase. To apply it, you must present the original of the International Guarantee Certificate along with the receipt, receipt or purchase invoice.
The following points are excluded from the guarantee:
1- The life of the battery, in the case of watches.
- The wear and aging of the watch due to normal use (e.g. scratched glass; alteration of the color and/or material on non-metallic straps, such as leather, fabric, rubber; the wear of the plating on the metal straps, case...).
3- Any damage to any part of the watch/jewelry resulting from improper use, abuse, or lack of care, negligence or accidents (bumps, dents, broken glass, etc.), incorrect use of the watch/jewelry or failure to follow the instructions for use provided by Viceroy.
4- If the jewelry or watch is manipulated by Services Technicians outside of Viceroy or unauthorized personnel (e.g. for battery replacement, services and repairs) or that have suffered alterations in their original conditions beyond the control of Viceroy.
5- Damage caused by a fire or other natural disaster.
6- IMPORTANT NOTE: ALWAYS VERIFY THE PERFECT POSITION OF THE CROWN, TO MAINTAIN HERMETISM IT IS NECESSARY TO CARRY OUT EVERY YEAR A REVIEW AT AN OFFICIAL VICEROY CENTER.
In the event that repair is not possible, Viceroy cannot guarantee that you will receive an exactly identical product and the part may be replaced by one of similar value. comparable.
Do you have doubts?
For any questions contact us.